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FAQs
Visiting Our Store
What are Harrods' opening hours?
Does Harrods have a car park?
Is valet parking available?
Is disabled parking available?
Does Harrods have a dress code?
Are there any store entry restrictions?
Where can I leave my luggage?
Can I visit Harrods as part of a group?
Can I claim VAT back on purchases in store?
How can I request a VAT invoice?
Where can I get something to eat or drink at Harrods?
Do you offer a Personal Shopping service?
Does Harrods have Wifi?
Is CCTV active in-store?
Where is the nearest cashpoint?
Where can I use my Harrods Gift Card?
How can I request a gift receipt?
Are there disabled toilets in-store?
Where can I find baby-changing facilities?
What will the exchange rate be?
What is Dynamic Currency Conversion?
How does the service work?
Where can I use the service?
Is there wheelchair access to the store?
What measures has Harrods taken in applying sustainability initiatives?
Where can I find information about product recalls?
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